VP, Sales & Account Management
About the role
Join Us! HealthCare.com has become one of America’s fastest-growing insurtech companies, revolutionizing how consumers shop for health insurance. Leveraging advanced technology and data science, the company has developed customized proprietary products to better fit consumer requirements, enhance customer satisfaction, and take some of the guesswork and inefficiencies out of buying insurance.
Pivot Health, a subsidiary of HealthCare, Inc., is a high-growth health insurance distribution company specializing in Short-Term Medical (STM), Fixed Indemnity, and ancillary health products. We operate in a dynamic, start-up-oriented environment and are expanding rapidly as market conditions — including ACA subsidy changes and a projected 9–10 million individual market exits — create significant demand for our product portfolio.
About The Role The VP, Sales & Account Management is a newly created, senior leadership role that will own and drive all broker sales and account management activity for Pivot Health.
Reporting directly to the President, this executive will build and lead a high-performance team, establish new business development discipline, and deepen relationships across our broker and consultant distribution channels.
This is a hands-on leadership role for someone who thrives in a fast-paced environment, can operate both strategically and tactically, and is ready to make an immediate impact.
What You'll Do Sales Leadership & Revenue Growth Own the broker and consultant distribution sales strategy, with accountability for revenue targets across non-owned channels Transition the sales organization from a reactive account management model to a proactive hunter/farmer structure Recruit, onboard, and scale new broker and FMO relationships to expand Pivot's active distribution footprint Drive new business development with independent agents, general agents, and field marketing organizations (FMOs) Represent Pivot Health at industry events, carrier partner meetings, and key broker/consultant forums Account Management & Retention Lead and develop the Account Management team, ensuring existing broker relationships are nurtured, productive, and growing Establish SLAs, performance metrics, and accountability frameworks for the AM team Partner with internal operations and member services to resolve broker escalations and improve the end-to-end broker experience Develop and execute a tiered broker engagement model (key account vs.
Experience with Short-Term Medical (STM) products and distribution Background in ancillary health products: dental, vision, accident, critical illness, or fixed indemnity Familiarity with FMO/IMO recruiting and management
Experience managing or transitioning TPA/carrier partner relationships Prior work in a start-up, scale-up, or private equity-backed health business