Service Desk Engineer
CarTrawler seeks a Service Desk Engineer to provide Tier-1 and Tier-2 support for internal users, focusing on endpoints, identity management, and collaboration tools, with opportunities to contribute to IT projects and automation.
Responsibilities
- Act as first point of contact for internal users, delivering Tier-1 and Tier-2 support across endpoints, identity management and collaboration tools
- Resolve incidents efficiently and contribute to a seamless digital employee experience
- Contribute to IT projects, platform improvements, automation initiatives, and technology rollouts
About the role
Tech that takes you places
We’re CarTrawler, the global travel tech company behind seamless connections between people, places and possibilities. From powering car rental to creating smarter ways to move, we make travel smoother for millions worldwide. Our culture is built on curiosity, collaboration and craic where every idea counts and every journey matters. Ready to make an impact? Let’s go places together.
The Service Desk Engineer acts as the first point of contact for internal users, delivering Tier-1 and Tier-2 support across endpoints, identity management and collaboration tools. The role is responsible for delivering high-quality support services, resolving incidents efficiently, and contributing to a seamless digital employee experience.
In addition to day-to-day support, the role offers opportunities to contribute to IT projects, platform improvements, automation initiatives, and technology rollouts across the organisation.
Your Journey starts here!