Service Administrator

At Flynn, it's not just a job, it's a career

Location: Winnipeg, MB Employment Type: Office, Salaried, Full-Time Job Functions: Administration, Organization, Coordination Industry: Building Envelope This position will be based out of our Winnipeg location, reporting to the Service Manager. The Service Administrator plays a key role in supporting the Service Department by managing documentation, coordinating administrative tasks, and ensuring accurate records to enable smooth and efficient service operations. Day in the Life

• Manage a high volume of files and project documents, ensuring accuracy in records like work orders, quotes, and purchase orders etc.
• Maintain up-to-date customer contact details and service documentation.
• Direct inquiries appropriately by understanding team roles within the Service Department.
• Support service billing through Accounts Payable and Receivable processes.
• Collaborate with internal teams to keep project documentation complete and accessible.
• Handle full-cycle invoicing, including billing, and approving purchase orders.
• Prepare warranty and insurance documents as needed (e.g., standard, OIRCA).
• Create and close subcontracts and submit pay requests.
• Monitor corporate card use and expense reports from field staff.
• Lead and schedule department meetings (e.g., Work on Hand meetings).
• Respond to customer inquiries and dispatch crews for service calls.
• Provide administrative support to the Service team and assist with other tasks as needed. What we Offer: Competitive wages and benefits RRSP matching Great environment where our motto is “Flynn Family Winning Together”! On-going career development programs through our in-house Flynn University and eLearning courses What we are Seeking:
• Experience in a construction or service-related environment is an asset.
• Minimum of 2 years in an administrative role preferred.
• Experience with invoicing and basic accounting procedures is considered an asset.
• Highly organized, self-motivated, and able to work with a sense of urgency.
• Comfortable in a fast-paced environment with the ability to adapt quickly.
• Skilled at managing priorities and handling a high-volume workload efficiently.
• Strong customer service orientation with a professional and courteous phone manner.
• Proficient in Microsoft Office Suite, including Word, Excel, and Outlook. #LI-IC1