Personal Injury Case Manager (Pre-Litigation)

Join a Team That's Fighting for New Mexico Parnall Law Firm isn't just one of the largest personal injury firms in New Mexico — we're a team of passionate advocates dedicated to standing up for clients when they need it most. And we want you helping move cases forward at our best.

We're hiring a skilled and compassionate Pre-Litigation Case Manager to play a key role in guiding clients through their cases with clarity, organization, and care. If you're an experienced case management professional who leads with empathy, thrives in a collaborative environment, and takes pride in the kind of client service that makes a real difference — read on.

Why You'll Love Working Here We take care of our people. Parnall Law has been recognized as one of Albuquerque's best places to work year after year — and that's no accident.

What We're Looking For Minimum 2 years of Plaintiff's personal injury case management experience (PI adjacent/legal assistant and medical field/behavioral health experience will not be considered) Strong understanding of state, local, and federal court rules  Strong empathy for injured clients Exceptional communication skills, verbal and written Confidence and motivation to exceed expectations Professional attire and demeanor Desire to learn, develop, and motivate team members Excellent organizational and time-management skills Ability to work during Mountain Time business hours (Monday–Thursday 8:00 AM–5:00 PM, Friday 8:00 AM–4:00 PM) Ability to pass a background check

What You'll Do As a Pre-Litigation Case Manager at Parnall Law, you are a vital connection between our clients and our legal team — ensuring every case receives the attention, organization, and advocacy it deserves from intake through resolution.

MISSION STATEMENT To work together with attorneys as a team to provide clients with intelligent, compassionate, and determined advocacy, with the goal of maximizing compensation for the harms caused by the wrongful actions of others. To give clients and files the attention and organization needed to help bring resolution as effectively and quickly as possible.

To make sure that, at the end of every case, the client is satisfied and knows Parnall Law has stood up for, fought for, and given voice and value to their harm. To work and motivate team members according to the values of Parnall Law Firm.

Location This position is based in Albuquerque, NM and is a 100% on-site role. Hours: Monday–Thursday 8:00 AM–5:00 PM, Friday 8:00 AM–4:00 PM

Parnall Law Firm is an Equal Opportunity Employer.   #RLPNational