Operations Analyst – Sales Support

Graphite is a technology-enabled growth agency that helps fast-growing companies like Masterclass, Notion, and BetterUp unlock sustainable revenue through content, SEO, and AEO.

We are a fully distributed company with team members located across North America, Latin America, and Europe.

We’re looking for a sharp, analytical, and detail-oriented Operations Analyst to support our Sales team. This is a full-time role reporting to our Director of Sales. This role requires you to be resourceful, commercially sharp, and proactive, making Sales Support a strategic engine that helps partners win faster and more consistently.

At its core, this role is about one thing: turning data and research into clear, high-quality analysis and deliverables that help the Sales team move faster and smarter. You’ll be working across SEO audits, competitive research, strategy decks, and project roadmaps, all with the precision and polish our clients expect.

This is a full-time, long-term, and fully remote opportunity.

What you’ll do

• Conduct competitive analyses to identify key growth opportunities, including page type analysis, topic gaps, content strategy, and site structure
• Audit client websites to identify the highest-impact SEO/AEO initiatives across technical, content, internal linking, and information architecture
• Develop ROI models, internal linking diagnostics, and other strategic analyses to support recommendations and business cases
• Build client-ready strategy decks and executive overviews that clearly communicate findings, priorities, and recommended initiatives
• Produce deliverables that are accurate, insight-driven, and presentation-ready with exceptional attention to detail

What you’ll need

• Exceptional attention to detail—client-ready means client-ready: no typos, no sloppy formatting, no loose ends
• Deadline-driven—you hit your dates, flag blockers early, and never leave a team hanging
• Strong deck and document-building skills—you can translate complex analysis into clear, polished Google Slides and Sheets
• Project management skills—you can track and coordinate multiple workstreams at once without dropping the ball
• Analytical mindset—you’re comfortable working with data, spotting patterns, and turning insights into actionable recommendations
• Having SEO experience is definitely a huge plus
• Clear written and verbal communication in English

How We'll Help

Graphite's mission is to create an environment where you can build the best work of your career. To facilitate this, we provide

• Process As Needed: We view the process as a way to empower better work, not as a series of dogmatic rules. We develop the best internal processes the same way we develop products - through iteration, measurement, and continuous improvement.
• Autonomy : We trust you to be excellent at what you do. We will provide as much support as needed, but no more. You will have autonomy and agency to drive projects forward and own decisions and outcomes.
• Flexible Work Environment: Everyone's optimal work style is unique. We operate as a distributed team across the US, Canada, Latin America, and Europe. We optimize for productivity and performance, not time spent in an office. Help us build an optimal work environment that fits you as an individual.
• Compensation : We want to work with the best people in the World and compensate accordingly.
• Vacation & Time Off: To be the best version of yourself, you need time to recharge.

We offer flexible PTO. Take time when you need it.

• Benefits: We will ensure you have quality healthcare coverage and opportunities to further your education.

Graphite provides equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, age, national origin, physical or mental disability, military or veteran status, genetic information, or any other protected classification.