District Success Manager
Zum seeks a Customer Success Manager to support school-district customers using its connected student-mobility platform.
Responsibilities
- Manage customer relationships and drive customer success.
- Ensure schools and families have a reliable mobility experience.
- Support adoption of Zum CMX across customer accounts.
- Serve as the primary point of contact for customers.
- Drive retention and satisfaction for school district customers.
About the role
About Zūm: Zūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time.
In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX.
Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.