Customer Success Manager (Tokyo, Hybrid)

</span><span class="NormalTextRun SCXW245129362 BCX0">&nbsp;&nbsp;</span></span><span class="EOP SCXW245129362 BCX0" data-ccp-props="{}">&nbsp;</span></p> <p class="p1"><span style="font-weight: 400;"><strong><em>This position follows the Company’s hybrid schedule which currently requires employees to work in the office a minimum of&nbsp;<span style="text-decoration: underline;">three</span> days per week</em></strong></span></p> <p><strong>What You'll Do:</strong></p> <ul> <li>Ensure successful business outcomes for customers that lead to world-class retention and expansion for Tanium by collaborating with an account team of Sales, Solution Engineers, Domain Architects, and more&nbsp;</li> <li>Work with senior team members to understand the unique complexity and segmentation of the customers you serve and create the best path to full Tanium platform adoption and expansion, leveraging your understanding of not only the customer’s environment but also insights as to how to overcome obstacles to implement new technologies&nbsp;</li> <li>Develop and maintain the necessary relationships with customers to ensure alignment to their business needs&nbsp;</li> <li>Identify where Tanium can be further integrated into customer business processes and controls to increase ROI and expand into new solution areas&nbsp;</li> <li>Perform activities and data management that help to drive adoption and value against an agreed-upon plan with the customer.

</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="none">A strong communicator and intuitive listener</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="none">Professional, insightful, and values-driven</span></li> <li>Motivated to help to solve the toughest IT problems faced by organizations today<span data-ccp-props="{}">&nbsp;</span></li> </ul> </li> </ul> <ul> <li><span data-contrast="none"><strong>Other</strong></span> <ul> <li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="none">Travel ranging from 5 - 15% within regional territory&nbsp;</span></li> <li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Onsite / customer-located work as deemed necessary by the customer and/or account team<span data-ccp-props="{}">&nbsp;</span></li> </ul> </li> </ul> <p><strong>About Tanium&nbsp;</strong></p> <div>Tanium is the Autonomous IT company.

</div> <div>&nbsp;</div> <div>Many of the world’s leading organizations trust Tanium’s single, unified platform for endpoint management and security to innovate faster, stay resilient and move business forward with confidence, at scale. </div> <p><strong>On a mission.

&nbsp;</strong></p> <p><span data-contrast="auto">At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity.

&nbsp;&nbsp;</span><span data-ccp-props="{"201341983":0,"335559685":1440,"335559738":200,"335559739":200,"335559740":276}">&nbsp;</span></p> <p>As a global organization with stakeholders around the world, it’s imperative that the diversity of our customers and communities is reflected internally in our team members.

We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things.

&nbsp;&nbsp;</span><span data-ccp-props="{"201341983":0,"335559685":1440,"335559740":240}">&nbsp;</span></p> <p>&nbsp;</p> <p>#LI-TO2</p><div class="content-conclusion"><p>Tanium is an Equal Opportunity and Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender identity, sexual orientation, disability, protected Veteran status, or other legally protected categories. com</a>. </p> <p>Please be aware of job offers coming from people claiming to be Tanium employees.

com/legal/compliance/machine-readable-files" target="_blank">This link</a> leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers.